ALC’s technology layer enables us to evolve with the ever-changing landscape of transportation. Seamless integration to our vast driver network, real-time geo-fencing enabling pick-up punctuality and ensuring accountability are just a few key features that our proprietary applications can do for your organization when partnering with us.
ALC can help healthcare organizations better manage and budget their transportation benefit by providing real-time updates on the number of trips provided month-to-date, which helps tremendously when it comes to tracking purposes. These reports can be provided on a daily, weekly or even monthly basis depending on the organization’s specific needs, making them customizable and easy to understand and interpret. ALC is also able to work with healthcare agencies to determine a proper schedule of services that meet their budgetary requirements and trip quotas while providing a high-level of customer service in doing so. The difference that sets ALC apart from other transportation management companies is our highly advanced layer of transportation technology.
ALC’s reservations specialists confirm member eligibility and monitor the number of trips taken by each member to ensure that program benefits are neither exceeded nor abused, which gives you the ease of mind knowing that there is no fraud occurring. With more than 100 agents available at any given time, as well as online reservation capabilities, ALC not only improves the quality of service but also makes it easier for your members to utilize their transportation benefits when they need to and how they need to. From the perspective of a qualified health plan member, knowing a service such as ALC exists relieves the stress and burden placed on individuals in figuring out how to get to an upcoming doctor visit or other medical appointments, which in turn saves you, the health plan, money.