24/7 – 365 – Dispatch/Service Centers
ALC’s passenger-centric dispatch technology was developed with the end-goal of delivering quality, safe, reliable and on-time transportation services.
To accomplish this, ALC’s dispatch specialists first determine the requirements of the member, then they assign the correct vehicle, equipment and driver to meet the member’s unique transportation needs.
ALC’s dispatch technology establishes the most optimal route and then performs systematic, real-time route optimization to adjust to road closures, weather and traffic conditions; and any other unpredictable events. We can react quickly and can handle same-day service, providing the right vehicle at the right time at the right place.
Our proprietary route optimization and GPS-based dispatching technology, used in conjunction with the vehicle’s mobile data terminal, supports minute-by-minute agility, pin-point accuracy and ultimate responsiveness in routing, dispatching, tracking and compliant reporting.